Increasing Productivity
through Analysis

Speech and
Sentiment Analytics

Sparrow Analytics will assist in the analysis of recorded calls in order to improve future communication and interaction. Get call scoring for increased productivity through analysis.

Key Features

100% of interactions to provide deep insight into customer-agent conversations

Multilingual
Analysis

The capacity to work with a wide range of data sources

Entity Extraction

Aspect Based Analysis

Excellent Synonym
finder

Dashboard and
Reporting

Accuracy

Connects effortlessly with social media platforms

Fastest integration for your brand.

50+

Team Members

10+

Countries

50+

Implementations
globally

100+

Years of combined
CX experience

What Our Client Says

Our clients send us bundle of smiles with our services and we almost love them a lot.

Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO
tonik
tech-mahindra
terribit
swigy
monneymax
mphasis
karvy
kbzbank
infosys
franklinn
Fujitsu
collectius
cemex
banyan-tree
arya