All communication channels and external applications, such as CRM systems, are rapidly, easily, and flawlessly integrated into a single interface by a unified agent desktop. A unified agent desktop also enables a 360-degree view of each consumer, making it an Omnichannel agent desktop.
A single unified view of the customer
Automated Agents' Tasks
Multichannel interactivity on
a single screen
Knowledge Base for
Multiple Ticketing Actions
completion with ease
Fastest integration for your brand.
Years of combined
What Our Client Says
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