Dadicated for
Customer Delight

Customer 360

All communication channels and external applications, such as CRM systems, are rapidly, easily, and flawlessly integrated into a single interface by a unified agent desktop. A unified agent desktop also enables a 360-degree view of each consumer, making it an Omnichannel agent desktop.

Key Features

A single unified view of the customer

On-call Assistance

Automated Agents' Tasks

Multichannel interactivity on
a single screen

Real-time agent
state monitoring

Interface enhancement

Pre-built gadgets

Knowledge Base for
quick Answers

Multiple Ticketing Actions
completion with ease

Fastest integration for your brand.

50+

Team Members

10+

Countries

50+

Implementations
globally

100+

Years of combined
CX experience

What Our Client Says

Our clients send us bundle of smiles with our services and we almost love them a lot.

Customer Experience Lab team works hard to meet customer requirements on time and customizes the solution to meet customer needs.
COO
tonik
tech-mahindra
terribit
swigy
monneymax
mphasis
karvy
kbzbank
infosys
franklinn
Fujitsu
collectius
cemex
banyan-tree
arya